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FAQ’s

Email hello@lerasports.com.au and we’ll guide you through every step. Our team will work with you to create a design you’ll be proud to wear, while keeping your budget in mind. To help you visualise the final product, you’ll receive a digital mockup for approval before production begins.

Yes, most apparel items can be customised. Please review your spelling and formatting carefully, as text will be produced exactly as submitted.
Note: personalised items cannot be returned unless faulty.

Yes, provided your order has not yet been dispatched.

We accept all major credit and debit cards, PayPal, bank transfer, and invoice payments. For security reasons, we do not accept phone payments.

Custom LERA Sports orders typically take up to 6 weeks from approval to delivery. Timing depends on order size, location, and seasonality. Please contact us for a more precise estimate.

Delivery usually takes 5–10 business days, depending on your location. You will receive a tracking number once your order leaves our warehouse.

Due to the customised nature of our products, we cannot accept returns or exchanges for change of mind, incorrect sizing, or personal preference. If an item is faulty or defective, please notify us within 14 days of delivery. We will arrange a replacement or refund according to our Refund & Returns Policy.

Each product features a specific size guide. Please consult the guide for each item before ordering.

We require a minimum order of 10 units per item. Lower quantities may be possible for repeat orders.

Please contact our team at hello@lerasports.com.au. We’re happy to assist.